WhatsApp Chat Manager

• Current Version: 2.0
• Date Created: 20 August 2021 (Friday)
• Compatibility: OpenCart Version 2.3x, 3.x, 4x
  
• Framework: Opencart
  

Description

Quick customer support act like fuel in business success. Effective client communication using applications like WhatsApp build confidence amount users (they know to whom seek help in event of assistance) that lead to drive more sales from online store. Unlike other web based support modules Ci WhatsApp module do direct connection what your WhatsApp number. Now you can easily manage your customers using WhatsApp in mobile or Web WhatsApp.

Having WhatsApp chat availability help business to stay on edge, also help to maintain healthy relationships with your customers.

Features

• Assign dedicated support executive for products related enquiries
• Create unlimited support executive profiles
• Add Image, Name, WhatsApp Number, Time Availability for each profile
• Auto updates executive availability to online/offline
• Adjust chat widget position at bottom (Left/Right)
• Manage chat widget appearance (Round/Square)
• Define chat widget Background plus Text color to adapt store theme
• Control display of chat members Grid/List
• Manage if support member is a dedicated or general or both (On dedicated page members list, On chat widget members list)
• Set predefined message to initiate chat with support executive
• Compatible with all Opencart themes
• Multi Language Supported
• Multi Store Supported
• No core file overwrite/remove
• OCMOD XML For Easy Installation
• Quick Installation
• Easy To Use Extension

Installation Guide

• Opencart Version 2.3x, 3x

  1. Sign in to your website Administrator.

  2. Go to Extensions >> Extension Installer to upload an extension ciwhatsappchat.ocmod.zip file.

  3. Go to Extensions >> Modifications and click on the refresh button. This will re-build all modifications.

  4. Go to System >> Users >> User Groups.

          Select "Administrator" Group and click on edit button.
          Give Access & Modify Permission to "extension/ciwhatsapp".

  5. It is vital to go to extension settings page once. To Go Extension setting page follow root.

          Go to Admin >> Extensions >> Whatsapp Chat Tool.

  Note: As soon as Setting page open script will create necessary database tables to avoid any unexpected issue.

Configuration

• Opencart Version 2x, 3x

  1. Navigate Whatsapp Chat Tool Setting Menu
  

  

  
  

  2. Control Panel for Whatsapp Module
  

  

  
  

  3. Bottom Fixed Position Widget Settings
  

  

  
  

  4. Multi-Language Setting
  

  

  
  

  5. Add Support Members, with name profile picture, number
  

  

  
  

  6. Configure Time Availability For online schedule
  

  

  
  

  7. Position For Whatsapp Widget
  

  

  
  

  8. Custom CSS and Custom Colors
  

  

  
  

  9. Install Whatsapp Chat module on layout pages
  

  

  
  

  10. Choose support members for layout Pages module.
  

  

  
  

  11. Choose Position on Layout for Whatsapp layout module
  

  

  
  

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Change Log

• Date: 20 August 2021 (Version 1.0)

  Insert New Extension
  

• Date: 30 August 2023 (Version 2.0)

  Supported Whatsapp Extension with Opencart 4x